Return Policy
Free & Easy 30-Day Returns
At Mybolife®, we want you to love your purchase as much as we loved selecting it. If something isn’t quite right, we offer a Free 30-Day Returns policy on all unused products for your total peace of mind.
Our Return Conditions:
To qualify for a full refund, items must be unused, in their original condition, and returned with all original packaging and any tags still attached.
How to Start Your Return:
We’ve made the process as simple as possible. You can choose from two easy options:
- Self-Service: Log into your Customer Account and initiate a return directly.
- Personal Service: Use our Contact Form or email us at info@mybolife.com with your order details.
Zero Return Costs
There is no charge for return postage. Once your request is received, we will provide you with the next steps to send your item back to our Brighton studio at no cost to you.
Our Speed Guarantee
We are a small family team and we pride ourselves on being responsive. We aim to respond to all return requests the same day—usually within 2–4 hours.
As an honest, independent retailer, we stand behind every order. If it isn't right, we will make it right.